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Faq
Faq

HOW TO MEASURE MY SIZE?

  • Use a simple measuring tape
  • Measure the fullest part of your chest in inches
  • As per the measurement pick your size. (eg if you measure 53 inches you should pick size 4X)




**No EXCHANGE OF PRODUCTS bought during SALE


CAN I RETURN OR EXCHANGE A GARMENT ?

Currently we do not have a return policy. If the garment that you have purchased is not the right size or wrong product is delivered we will exchange the garment for you within 2 days of the delivery. Please ensure that the garment is unused, in it's original packaging and has all the original tags. Once we receive the returned package, Happie Curves Squad will review the reason for exchange and based on the same we will process the exchange if valid.


  • Send us an email within 2 days of receiving the package orders@happiecurves.com If the number of days exceed then the item will not be accepted for an exchange.
  • The squad will revert with an email confirming the exchange along with further details.
  • Pack the garment in its original packaging with all the original tags and send the package back to us at your own cost. Please note if we receive the items in any other packaging, we will not be able to accept the exchange and the package will be sent back
  • Once the exchange garment reaches us and is in acceptable/unused condition we shall process the exchange within 7 working days.

 

Terms & Conditions:

  • Items once sent for exchange will be inspected.
  • We do not accept returns however we are happy to take an exchange request forward.
  • Kindly note that an order can be exchanged only once.

  

WHAT ARE YOUR TIMELINES FOR DELIVERY?

Your order will be delivered within 7 to 10 working days.


WHAT IF THAT GARMENT RECEIVED IS FAULTY/DAMAGED?

Every product we send out is initially quality controlled, however if you have received a product with a manufacturing fault we will replace it as long as it has been returned within 14 days of purchase. Please note that the wear and tear in the course of normal use is not considered a manufacturing fault. If you have received a faulty item please email us at orders@happiecurves.com

 

Please mention the order number in the subject line. In the email please mention the reason for the claim along with images of the damage. We will replace the item as soon as possible.

 

HOW CAN I CANCEL AN ORDER?

If you wish to cancel an order, you can email us regarding the same via email us orders@happiecurves.com or contact our customer service number provided in the website, within 24 hrs of placing the order.


  

WHAT ARE THE WORKING HOURS FOR CUSTOMER SERVICE?

In case of any queries, you can Whatsapp us on +91 9137557573 between 11 am to 7 pm from Monday to Friday.



**Any item purchased during SALE cannot be exchanged or returned for any reason


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